Delivery
We currently ship to: United Kingdom, Europe (please refer to dropdown countries list on the website for the full list of 24 European countries) and the USA. 

All international customers, including EU & US customers, will be responsible for taxes and duties charges. Unfortunately, we have no control over these charges.


UK Delivery
Orders being shipped to the UK should take 1-2 working days to arrive. If it's been longer than that, please contact us at maya@ayamset.com

UK Delivery Cost: £8 GBP
FREE UK shipping on all orders over £300.


Europe & USA Delivery
All international customers, including EU & US customers, will be responsible for taxes and duties charges. Unfortunately, we have no control over these charges, but if you wish to have an idea of the charges that may occur before processing your order, please contact us at: maya@ayamset.com and we will give you an estimate. We are currently working on having these extra fees included at checkout. 

Delivery Fees
EU: £15 GBP
Monaco + Switzerland: £25
USA: £30 GBP

International Currencies 

We do not include tax in any prices that are converted into a currency other than GBP. This means that when you buy a product in a currency other than GBP, you will not be paying any tax for it. However you will be responsible for paying import duties and taxes based on the delivery country. 


Returns

We hope you love what you ordered! However, if you were not perfectly satisfied, please email us at maya@ayamset.com with your order number and reason for return. Please note that you will have 14 days from the day you received the order to request a return. Once you have our approval, carefully pack the item(s) being returned inside the box (must be unworn, in perfect condition, and with all the tags still attached) and follow these instructions: 

Returns from the UK 

We will send you a DHL return label by email. Just print it and stick it to the box. Drop it off at the nearest DHL drop off point. Please use this link to find it: https://locator.dhl.com

Returns fee: £5 

Returns from the EU 

We will send you a Parcel Force return label by email. Just print it and stick it to the box. Drop it off at the nearest local post office. 

Returns fee: £20


Returns from Monaco, Switzerland & USA

We will send you a DHL return label by email. Just print it and stick it to the box. You can drop it off at the nearest DHL drop off point. Please use this link to find it: https://locator.dhl.com

Or you can also schedule a collection from your home. Please use this link to schedule a pick-up: https://mydhl.express.dhl/us/en/schedule-pickup.html#/schedule-pickup#label-reference

Returns fees:
Monaco + Switzerland: £35

USA: £50


Refunds
All successfully returned items will be credited to the original payment method. The return fee will be deducted from your final refund amount. Please note that refunds can take up to 10 days to show on your account.
 
Exchanges
Please email us at maya@ayamset.com if you wish to exchange an item for a different size or colour.