SHIPPING & RETURNS

SHIPPING

Your order will be shipped from London or Monaco depending on the delivery country with FedEx, Royal Mail or Colissimo. For orders shipped outside of the European Union, additional customs taxes and fees may be applied. Customers will be responsible for these charges. Unfortunately, we have no control over this, but we try our best to avoid these charges from occurring.

We currently ship to: Europe, United Kingdom, USA and Canada.

If you would like to request a special delivery to a location not stated above, please e-mail us and we will try our best to make it work. 

SHIPPING FEES

Europe + Monaco + UK: £15 // Standard Delivery within 3-5 business days 

Rest of World: £25 // Standard Delivery within 3-7 business days 

Free shipping on all orders over £300

RETURNS

We hope you love what you ordered! However, if you were not perfectly satisfied, please e-mail us at maya@ayamset.com with your order number and reason for return. Please note that you will have 14 days from the day your order was shipped to request a return. Once you have our approval, carefully pack the item(s) being returned inside the box (must be unworn, in perfect condition, and with all the tags still attached) and follow the instructions sent to you by email.

Please note we do not currently accept returns from the USA, as well as on all items that are sold on sale. 

REFUNDS

All successfully returned items will be credited to the original payment method. The return fee will be deducted from your final refund amount. 

EXCHANGES

We only accept exchanges for a different size, if available. Please email us at maya@ayamset.com if you wish to exchange an item for a different size.